Technical Support Request
To request technical support or to report a bug, please fill out the following form.
What Is a Key ID?
Your Key ID is used by Mechanical Simulation to determine your license type and maintenance status. You will be asked for the Key ID when logging into the Users section of the website or when requesting technical support.
Your KEY ID is printed on the dongle.
From the browser (
use the Tools->License
item to bring up a window showing your Key ID and other information.